horecAIndex Amsterdam

Observatory · Zuid · Service

Waiting, bookings and owner replies in Zuid

Of the 4,679 negative reviews (3★ or fewer, with text) from the 407 restaurants in Zuid whose reviews we analysed, 16.9% mention waiting and 2.5% mention bookings. 144 venues in the area reply to most of their reviews; 115 never reply. All in aggregate, with no venue singled out. Data as of 5 Aug 2026.

16.9%
of negative reviews mention waiting
789 of 4,679 negative reviews
2.5%
mention bookings
115 negative reviews
144
venues reply to most of their reviews
35.4% of 407
115
have never replied
to any customer review

Everything on this page is an area pattern: we count how many negative reviews mention waiting or bookings and how many venues reply to their customers, without singling any out. A negative review is one of 3★ or fewer with text; "replying to most" means replying to 50 % or more of the venue's reviews.

Frequently asked questions

How many restaurants in Zuid reply to their reviews?

144 of 407 (35.4%) reply to most; 115 have never replied to a review.

How much do waiting times weigh in the criticism in Zuid?

Of the 4,679 negative reviews analysed in the area, 789 mention waiting (16.9%) and 115 mention bookings (2.5%). It is an area pattern: we do not single out individual venues.

Where does this data come from?

From Google customer reviews, aggregated (data as of 5 Aug 2026), and from the official register where the page says so. We republish no reviews: we count, classify and average. Updated monthly.

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Source: Google customer reviews, aggregated · data as of 5 Aug 2026 · updated monthly.