horecAIndex Amsterdam

Observatory · Centrum · Service

Waiting, bookings and owner replies in Centrum

Of the 9,907 negative reviews (3★ or fewer, with text) from the 788 restaurants in Centrum whose reviews we analysed, 11% mention waiting and 1.7% mention bookings. 262 venues in the area reply to most of their reviews; 249 never reply. All in aggregate, with no venue singled out. Data as of 5 Aug 2026.

11%
of negative reviews mention waiting
1,090 of 9,907 negative reviews
1.7%
mention bookings
166 negative reviews
262
venues reply to most of their reviews
33.2% of 788
249
have never replied
to any customer review

Everything on this page is an area pattern: we count how many negative reviews mention waiting or bookings and how many venues reply to their customers, without singling any out. A negative review is one of 3★ or fewer with text; "replying to most" means replying to 50 % or more of the venue's reviews.

Frequently asked questions

How many restaurants in Centrum reply to their reviews?

262 of 788 (33.2%) reply to most; 249 have never replied to a review.

How much do waiting times weigh in the criticism in Centrum?

Of the 9,907 negative reviews analysed in the area, 1,090 mention waiting (11%) and 166 mention bookings (1.7%). It is an area pattern: we do not single out individual venues.

Where does this data come from?

From Google customer reviews, aggregated (data as of 5 Aug 2026), and from the official register where the page says so. We republish no reviews: we count, classify and average. Updated monthly.

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Source: Google customer reviews, aggregated · data as of 5 Aug 2026 · updated monthly.