horecAIndex Amsterdam

Observatory · Zuidas · Service

Waiting, bookings and owner replies in Zuidas

Of the 516 negative reviews (3★ or fewer, with text) from the 37 restaurants in Zuidas whose reviews we analysed, 13.6% mention waiting and 2.7% mention bookings. 20 venues in the area reply to most of their reviews; 8 never reply. All in aggregate, with no venue singled out. Data as of 5 Aug 2026.

13.6%
of negative reviews mention waiting
70 of 516 negative reviews
2.7%
mention bookings
14 negative reviews
20
venues reply to most of their reviews
54.1% of 37
8
have never replied
to any customer review

Everything on this page is an area pattern: we count how many negative reviews mention waiting or bookings and how many venues reply to their customers, without singling any out. A negative review is one of 3★ or fewer with text; "replying to most" means replying to 50 % or more of the venue's reviews.

Frequently asked questions

How many restaurants in Zuidas reply to their reviews?

20 of 37 (54.1%) reply to most; 8 have never replied to a review.

How much do waiting times weigh in the criticism in Zuidas?

Of the 516 negative reviews analysed in the area, 70 mention waiting (13.6%) and 14 mention bookings (2.7%). It is an area pattern: we do not single out individual venues.

Where does this data come from?

From Google customer reviews, aggregated (data as of 5 Aug 2026), and from the official register where the page says so. We republish no reviews: we count, classify and average. Updated monthly.

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Source: Google customer reviews, aggregated · data as of 5 Aug 2026 · updated monthly.