horecAIndex Amsterdam

Observatory · Nieuw-West · Service

Waiting, bookings and owner replies in Nieuw-West

Of the 2,420 negative reviews (3★ or fewer, with text) from the 171 restaurants in Nieuw-West whose reviews we analysed, 16.2% mention waiting and 1.6% mention bookings. 24 venues in the area reply to most of their reviews; 63 never reply. All in aggregate, with no venue singled out. Data as of 5 Aug 2026.

16.2%
of negative reviews mention waiting
393 of 2,420 negative reviews
1.6%
mention bookings
39 negative reviews
24
venues reply to most of their reviews
14% of 171
63
have never replied
to any customer review

Everything on this page is an area pattern: we count how many negative reviews mention waiting or bookings and how many venues reply to their customers, without singling any out. A negative review is one of 3★ or fewer with text; "replying to most" means replying to 50 % or more of the venue's reviews.

Frequently asked questions

How many restaurants in Nieuw-West reply to their reviews?

24 of 171 (14%) reply to most; 63 have never replied to a review.

How much do waiting times weigh in the criticism in Nieuw-West?

Of the 2,420 negative reviews analysed in the area, 393 mention waiting (16.2%) and 39 mention bookings (1.6%). It is an area pattern: we do not single out individual venues.

Where does this data come from?

From Google customer reviews, aggregated (data as of 5 Aug 2026), and from the official register where the page says so. We republish no reviews: we count, classify and average. Updated monthly.

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Source: Google customer reviews, aggregated · data as of 5 Aug 2026 · updated monthly.